Absolutely — custom is what we do best. At Verdant Furniture, we’re not just a retailer — we’re the manufacturer. That means we can build exactly what you need, whether it's a specific size, material, or an entirely bespoke design.

How It Works

Ready to create something one-of-a-kind?
Just contact our team at:
sales@verdantfurniture.ca

Here’s what to expect:

• Full customization – size, finish, materials, and more.
• Personalized guidance – our team will help you make the best choices.
• Longer lead time – custom pieces take a bit more time, but we’ll keep you informed every step of the way.
• Final sale – due to their unique nature, custom orders are not eligible for return.

Why Choose Custom?

• Designed to perfectly fit your space
• A chance to create a one-of-a-kind piece
• Built with the same craftsmanship and quality we’re known for

Let us help you bring your vision to life — one piece at a time.

We want your delivery experience to be as smooth and stress-free as possible. Whether it’s a handcrafted dining table or a full bedroom set, we’ll make sure it gets to you safely — and we’ll keep you in the loop every step of the way.

How It Works

Once your order is ready, here’s what to expect:

• Curbside or White Glove Delivery – We offer both, but not all areas are eligible for White Glove service. A team member will contact you to confirm what delivery option is available for your location.
• Delivery notifications – You’ll be notified 2–3 days in advance with a time window.
• Tracking & updates – We’ll keep you informed from production through to delivery.

What to Know

• Lead time – Most orders arrive within 2–12 weeks, depending on stock or customization.
• White Glove availability – Offered in select areas. If not available in your region, curbside delivery will be provided.
• Additional charges – Some rural or hard-to-access areas may require a delivery surcharge. This typically applies where our shipping partners don’t have a local hub.
• Access details – Please let us know in advance if there are stairs, elevators, or tight entryways. Special handling fees may apply.
• Missed delivery – Missed appointments or last-minute reschedules may incur a fee.
• If there’s damage – Note it with the delivery team, take photos, and contact us immediately so we can assist.

Why Shop With Us?

• Delivery across Canada
• White Glove available in supported areas
• Proactive communication from our team
• Real people, real care — every step of the way

Have questions or need help arranging delivery? Contact us anytime at sales@verdantfurniture.ca

Absolutely. If a piece requires assembly, we make sure it’s as easy and stress-free as possible.

What to Expect

• Step-by-step instructions – Every product that needs assembly comes with a clear, detailed instruction that will be emailed to you in a PDF format.
• Minimal tools required – Most items require only basic tools (included).
• Simple, guided setup – Designed to make assembly easy, even if you're not a DIY pro.

Need Help?

If you’re having trouble assembling a piece, don’t hesitate to contact our Customer Care Team at sales@verdantfurniture.ca — we’ll guide you through it or provide additional resources if needed.

Why It’s Easy With Verdant

• Clear instructions
• Friendly support team
• Minimal hassle

We’re here to help — before, during, and after setup.

We believe in fair, upfront pricing — no games, no hidden markups.

How It Works

• Everyday honesty – Our prices reflect the true value of our craftsmanship. We don’t inflate prices just to offer dramatic discounts.
• Set discounts available – We offer a 10% discount on complete dining room, bedroom, and living room sets.
• Chat with us – If you’re putting together a set, our team will be happy to walk you through your options and apply the appropriate discount.

Why We Don’t Negotiate

Our goal is to keep things transparent and consistent for all customers. Everyone receives the same fair pricing — so no one feels like they missed out.

Why Shop With Us?

• No inflated markups
• Discounts available for bundled sets
• Honest pricing you can trust
• Friendly team to guide your purchase

Want to learn more about set discounts? Just reach out — we’re here to help!

Yes, we offer flexible financing options through Affirm, a leading Canadian installment payment platform (formerly known as PayBright).This allows you to enjoy your furniture now and pay over time with manageable, transparent payments.

How Affirm Works

1. Shop
   Browse our collection and add your desired items to your cart.
2. Select Affirm at Checkout
   At checkout, choose Affirm as your payment method.
3. Choose Your Payment Plan
   Pick from 3, 6, or 12-month installment plans. Your eligibility and the available payment terms will be determined instantly, with no impact on your credit score. 
4. Complete Your Purchase
   Finalize your order and enjoy your new furniture.
5. Automatic Payments
   Your remaining payments will be automatically charged to your selected payment method based on your chosen plan.

Why Choose Affirm?

• Quick and Easy Checkout
  Get an instant decision at checkout by entering a few simple details. affirm.com
• Transparent Terms
  Know exactly what you'll owe upfront—no hidden fees or surprises. affirm.com
• Flexible Payment Options
  Choose a payment schedule that fits your budget. affirm.com
• No Impact on Credit Score
  Checking your eligibility won't affect your credit score. affirm.com

Eligibility Requirements

To use Affirm, you must:

• Be the legal age of majority in your province or territory (18 or 19 years old).
• Be a Canadian permanent resident or citizen.
• Have a Canadian Visa or Mastercard debit card that can be used for online transactions.
• Possess an SMS-capable Canadian phone number. affirm.com

For more information on how Affirm works, you can visit their official page: Affirm Canada – How It Works.

If you have any questions, send us an email at sales@verdantfurniture.ca

Yes — we do. Our Trade Program is built for interior designers, architects, home builders, and professionals in the design and construction industry.

Program Highlights

• Exclusive Trade Pricing – Preferential rates available for verified professionals.
• Personalized Support – Work directly with a dedicated team member to streamline your project from concept to delivery.
• Free Nationwide Shipping – Including white glove delivery where available.
• Commercial-Grade Quality – Most of our products are suitable for residential and hospitality use.

Who It’s For

• Interior Designers
• Home Builders
• Architects
• Design Studios
• Property Developers

How to Join

Apply by reaching out to our team at info@verdantfurniture.ca with a brief introduction and proof of professional status (e.g., website, portfolio, or business license).

Yes — all Verdant Furniture pieces are covered by a limited warranty that protects against any confirmed defects in manufacturing or craftsmanship for up to two years from the date of delivery.

What’s Covered

• Structural defects in frames or joints
• Faults in workmanship or material integrity (if properly cared for)
• Issues that arise despite following our recommended care guidelines

What’s Not Covered

• Damage from misuse, accidents, improper care, or modifications
• Natural wear and tear, including fading, pilling, or fabric staining
• Cushion compression from regular use
• Hairline cracks under 5mm, which are a natural characteristic of solid wood and may occur as it expands and contracts
• Wood movement (warping, cracking, splitting) due to environmental conditions or lack of maintenance
• Commercial use (unless the item is listed as commercial grade)
• Floor models, final sale items, or second-hand pieces

Additional Notes

• Our warranty is non-transferable and applies only to the original purchaser.
• Products must be used for their intended purpose.
• Care instructions must be followed to ensure coverage.

Have a concern about your piece? Reach out to sales@verdantfurniture.ca — we’re here to help.

Yes — most of our pieces are commercial grade and built to withstand the demands of high-traffic environments like cafes, offices, hotels, and other commercial spaces.

What to Know

• Built to last – Many of our designs are engineered with durability and long-term performance in mind.
• Commercial use approved – These items are suitable for both residential and professional settings.
• Check product details – Look for “commercial grade” listed under the Details section of each product page.
• Need help choosing? – Our team is happy to guide you toward the right products for your project.

Have questions about a specific piece or project? Reach out to sales@verdantfurniture.ca — we’d love to help.

Yes — absolutely. All of our furniture is made using natural wood, primarily solid ash or solid oak, depending on the design and finish.

What That Means

• No shortcuts – If we say the tabletop is 40mm thick, it’s 40mm of solid wood throughout — not just along the edges.
• Natural materials only – We never use synthetic wood-look alternatives or filler cores.
• Built to last – Real wood gives every piece strength, authenticity, and long-term durability.

What About Veneer or Lamella?

Some designs do incorporate wood veneer or lamella panels — but not to reduce quality or cost. These are intentional choices, made to:

• Improve long-term performance and stability
• Prevent warping or cracking in large surfaces or door panels
• Ensure a cleaner, more consistent look where needed

These techniques are part of quality craftsmanship, used only where they make sense functionally and aesthetically.

At Verdant, we care about honesty in materials and transparency in design — so you always know exactly what you’re getting.

Yes — we use only premium hardware, and we’re proud to partner with Blum, the world’s leading hardware manufacturer.

Why Blum?

• Made in Austria – Renowned for precision engineering and long-term durability
• Award-winning design – Recognized globally for innovation, functionality, and reliability
• 25-year warranty – Every Blum component we use is backed by an industry-leading guarantee

Whether it’s a soft-close drawer or a perfectly aligned cabinet door, you’ll feel the difference every time you interact with your furniture.

At Verdant, we believe great design is in the details — and that includes what you can’t always see.

Proper care helps your furniture stay beautiful and functional for years. Here’s how to maintain your wood, fabric, and leather pieces from Verdant.

Wood Care

• Wipe regularly with a dry or slightly damp cloth — never soaking wet.
• Avoid harsh chemicals, alcohol-based cleaners, or abrasive materials.
• Maintain stable humidity (ideally 30–60%) to prevent cracking, warping, or splitting.
• Our wood is finished with a durable, clear protective coating that is stain-proof, heat-proof, and fade-resistant — no need for coasters or placemats.
• Do not use alcohol-based cleaners, as they may damage the finish.

Fabric Upholstery Care

• Vacuum regularly with a soft brush attachment.
• Spot clean with water and a clean cloth — most spills can be removed without soap.
• Avoid bleach or chemical cleaners.
• Our fabrics are highly durable, pet-friendly, and treated with antiviral protection.
• Fluff and rotate cushions to help maintain their shape.

Leather Care

• Dust with a dry cloth weekly.
• Wipe gently with a damp cloth as needed — avoid oversaturating.
• Apply leather conditioner once or twice a year to prevent drying and maintain softness.
• Keep away from direct sunlight or heat sources to avoid fading or cracking.

Have a specific question about care or cleaning? Reach out to our team at sales@verdantfurniture.ca — we’re here to help.

We proudly manufacture all of our furniture in Ukraine, with the exception of select soft pieces such as sofas, lounge chairs, and upholstered headboards — but even those are made in Ukraine by trusted partners.

What That Means

• In-house manufacturing – We design and build most of our furniture ourselves, ensuring full control over quality and craftsmanship.
• European-made excellence – Every piece, whether made directly by us or by our upholstery partners, is crafted in Europe and meets strict quality and ethical standards.
• Transparency and pride – We stand behind where and how our furniture is made — and we’re proud to support skilled artisans and ethical production.

When you choose Verdant, you’re getting European-made furniture with integrity, durability, and timeless design.

It depends on the product — some items are ready fast, while others are made just for you.

What to Expect

• In-stock or partially pre-made pieces – These may be available for quick delivery, especially if they’re already in Canada or require minimal finishing.
• Made-to-order items – Some of our furniture is crafted after your order is placed. Production + shipping from Europe can take anywhere from 3 to 6 months, depending on the piece and customization.

What We Do to Help

• Personalized lead times – We can provide an accurate estimate for any specific product at the time of your order.
• Real-time updates – We stay in touch throughout the process with regular updates so you’re never left wondering.
• Industry insight – We often receive early intel on shipping delays or material shortages, and we’ll share those with you when relevant.

We know waiting for something special can feel like a lot — but we’re with you every step of the way to make the process smooth, transparent, and worth it.

Do you buy or sell used furniture?

No — we only sell brand new, high-quality furniture made to order or from our current collection.
We do not buy or resell used furniture, and we do not offer trade-ins or consignment services.

At Verdant, we focus on delivering new, thoughtfully crafted pieces that meet the highest standards of quality and design.